Shipping and Returns

U.S. Domestic Shipping

We offer $5 flat rate shipping on all orders under $100.  U.S. standard ground shipping (USPS / UPS) is free on all purchases of $100+.  Express Shipping is not available at this time.  We also offer on site pickup.

We ship on Fridays

As a small company that is focused primarily on our resort operations, we do not have the capacity for same day processing.  We therefore bulk ship all orders every Friday.  

 

Returns & Exchanges

Nordlys stands behind its products.  Quality and craftsmanship are at the forefront of our mission.  We produce everything here in the U.S. with the best materials we can find.  That said, online shopping isn't perfect.  The fit and feel might not be what you expected or a product might be damaged in shipping.

We accept any unwashed / unworn items for returns and exchanges.  Returns must be made within 30 days of your purchase.  Shipping on your first return is complementary.  Subsequent returns / exchanges for that original order are subject to a $25 restocking fee.  A portion of this fee goes towards the multiple legs of shipping. 

 

International Shipping

We do not currently ship internationally.  

 

Shipping and the Environment 

Environmental costs are inherent to all product shipping.  We default to ground shipping because trucks and trains use significantly less fuel per pound transported.  Yes, it takes an extra couple days, but we like to say "Slow and steady wins the race".